Meet the Team

The warm and friendly faces you can expect to see at our office.

Front Desk Team

Hortensia: Patient Care Coordinator
I have been on Personalized Dentistry's team since 1985.  Over the years, I have worked in the clinical area assisting Dr. Rochlen, but I feel that I really found my home while working in the front office as a patient coordinator.  I love being able to efficiently answer the questions of our patients, and enjoy being able to help out wherever I can to make patients feel more at ease and comfortable.  I have been married to my high school sweetheart, Jeff since 1987 and have two daughters, Jaclyn and Bryana, whom are now in college.  In my spare time, I enjoy spending time with my family, bike riding and traveling as much as I can.  I love the fact that I can communicate with the local Hispanic community to translate their needs.  Did you ever know that the H in Hortensia is silent?

What is your favorite sports team? Detroit Lions
What is your favorite treat? Tres Leche
An item on my bucket list is: Visiting my birthplace, the beautiful island of Cuba with mi familia.

Jaclyn: Patient Care Coordinator
Hi everyone, I'm Jaclyn. I've worked at Personalized Dentistry since December 2015, although it feels like I've been a part of this team forever! Being in the dental field for about 8 years now, I truly feel like I've found my niche. I love the interaction with our patients on a daily basis, and enjoy helping in any way that I can! When I'm not working, I'm usually spending time with my husband and our two pups, Bruce & Bruno. We love to walk the trails, head up to the ballfield for fetch, or stay home to complete projects and yardwork! Anything outdoors on a beautiful day is really what makes my heart sing!

What is your favorite sports team? Michigan Wolverines. Go Blue!
What is your favorite treat? Hot fudge sundae from DQ.
An item on your bucket list is: Visit Italy.

Debbie: Business Manager
Hi, I’m Debbie. I take care of the behind the scenes business end at Personalized Dentistry. I can help with your insurance questions, treatment options, or just answer any questions you may have. I have been in the dental field for 28 years. Seeing the before and after transformation of a great smile makes me smile. I love being part of a team that helps patients achieve the smile that the want.  I have been married for 26 years and have three children.  Andrew is engaged and is a safety engineer. Christopher is in the United States Navy. Lexi, who is still in high school, has been bowling for ten years so in my free time, you will find me cheering competition on in a bowling alley in or out of state. I do a lot of traveling with her and enjoy every minute!

What is your favorite sports team? Detroit Tigers
What is your favorite treat? German Chocolate cake
An item on my bucket list is: Go on an Alaskan cruise

Dental Assistants

Maryann: Dental Assistant
My career as a dental assistant began here at Personalized Dentistry 21 years ago when I was in high school!  I enrolled in a dental assisting class in school, and knew that this was going to be the career for me. I have met so many patients over the years and always make sure they are given personalized care. I love making sure every detail of a patient’s treatment is addressed. From the time we meet a patient up until the last time the patient walks out the door with all of their care completed, I am on the details and the behind the scenes aspects too. I follow through and remember every detail. The rest of the staff love to tease me that I remember every little detail of every exchange.  I have been married to my husband Leon since 2008.  I have a soft spot in my heart for animals, and currently have two cats. In my free time you can find me playing Texas Hold Em, relaxing on the beach, or my personal favorite…sleeping!

What is your favorite sports team? Red Wings
What is your favorite treat? Chips and French onion dip
An item on my bucket list is: sky diving

Kia: Dental Assistant
When I started as a dental assistant 11 years ago, I never imagined that I would have fallen in love with dentistry the way that I have.  I started at Personalized Dentistry in 2012 and have never looked back.  The part of my job that I love the most is when I can make a patient feel comfortable and at ease and to watch their smile transition and their confidence flourish.  I have been married to my husband for 13 years and have one son, Eric.  I also have to include our four-legged baby, Twix.  When I am not working, I love to travel, make flower arrangements, and nap!

What is your favorite sports team? Detroit Lions
What is your favorite treat? Mint Chocolate Chip Ice Cream
An item on my bucket list is: Zip line in Costa Rica

Amy: Dental Assistant
It's hard to believe that I have been with Personalized Dentistry for 10 years already!  I have been a dental assistant since I graduated from high school and have participated in many different specialties of the field, but find that I love general dentistry the most.  I love to see patients with dental anxiety and with the help of the doctors, make them comfortable and at ease.  My husband Bryan and I keep very busy with our 3-year-old twin boys and 9-year-old daughter.  When I am not at work, you can usually find me chasing after the boys with the help of my daughter.  When I have a little bit of time to myself I love to shop, and take a nap now and then.

What is your favorite sports team? Detroit Pistons
What is your favorite treat? Chocolate
An item on my bucket list is: Going to Italy

Heather: Dental Assistant
Hello, my name is Heather.   I have been a dental assistant for over 21 years and I have had a passion for dentistry since I ws a little girl.  I take pride knowing I helped give patients the confidence in their smile.  In my free time, I enjoy raising three beautiful children with my husband Tom, gardening, biking and spending time with family.  I love to make people smile.

What is your favorite sports team? Michigan State
What is your favorite treat? Chips
An item on my bucket list is: Going to Hawaii

Dental Hygienists

Margaret: Hygienist
I joined Personalized Dentistry in 2006 after being in practice for 5 years.  I am a 2001 graduate of U of D Mercy School of Dentistry.  Dentistry has always been my passion.  The spark ignited in me my sophomore year of high school, where as soon as I could, I obtained a co-op job as a dental assistant.  I knew that I wanted to advance myself in the dental field, thus deciding to attend hygiene school.  My love for providing care bloomed from there.  There are so many things that I love about being a dental hygienist, but I would have to say one of the top reasons is the relationships that I build with the patients that entrust me to provide their care.  One of the many other reasons is the process of care that I can provide to those who may not have had dental care in many years, and watching that trust build, and confidence grow with a beautiful smile.  When I am not providing dental care, you can find me home with my husband John, our son Nicholas, and our two dogs.

What is your favorite sports team? Red Wings
What is your favorite tre at? Ermas Frozen Custard
An item on my bucket list is: Ireland, Alaskan Cruise, and Hot Air Balloon Ride

Tracey: Hygienist
I graduated from Baker College of Port Huron in 2001, which is the same year that I started here with Personalized Dentistry.  I have a passion for dental hygiene and helping people achieve and maintain their optimal oral health.  My husband Loren and I have been married for almost 19 years and have two children, Brooke and Brett.  Our dog Beau is considered one of my other children and keeps me on my toes!  In my time away from work, I enjoy scrapbooking, snowmobiling, camping and traveling cross-country and admiring the beautiful scenery that reveals itself from coast to coast.

What is your favorite sports team? Red Wings
What is your favorite treat? Chocolate and White Wine
An item on my bucket list is: Visit Ireland, China and Alaska

Maria: Hygienist
Hi, My name is Maria. I grew up in Warren and have been a patient at this office since I was a child. After finishing high school, I started working here as a dental assistant. I then went to hygiene school at Ferris State University. I have seen many of our patients for years and look forward to seeing them at their visits. My favorite part of my job is to educate people on how to keep their beautiful smiles. I have been a hygienist here for  25 years! In my personal life, I have been married for 20 years and have three children.  We  enjoy camping with friends and family in Traverse City.

What is your favorite sports team? Detroit Tigers
What is your favorite treat?  Blizzard at Dairy Queen
An item on my bucket list is: Travel around Europe for a month

Kathy: Hygienist
My name is Kathy and I have been hygienist here  with Personalized Dentistry since 1988. I’m always looking for ways to make our office run smoothly and make patients feel comfortable.  I have developed many relationships with my patients over the years, and love helping my patients maintain their teeth and oral health. My husband and I have two high school children, and our beloved dog.  When I am not working, I enjoy traveling up north and visiting Las Vegas.

What is your favorite sports team? Detroit Tigers
What is your favorite treat? Strawberry cheesecake ice cream
An item on my bucket list is: Travel to all 50 states!